List of Loyalty Royalty 2023 announced!
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List of Loyalty Royalty 2023 announced!

ByAnnich McIntosh

Impressive list of upwardly-mobile achievers

 The 30 under 40 list of Loyalty Royalty has been running since 2018 as part of the International Loyalty Awards. This annual competition  has highlighted the incredible talent flourishing in our industry. These are the movers and shakers that are the lifeblood of our profession. They are the ones making sure customer loyalty stays fresh and inspiring.

Breaking out of Closed-Loop Loyalty

Breaking out of Closed-Loop Loyalty

ByAnnich McIntosh

Why Open-Loop Programs are the Future of Customer Retention In recent years, industries across the board, from retail to travel to banking, have jumped on the loyalty program bandwagon, keen to incentivize customers, increase engagement and foster brand-to-customer relations. Given that recent studies have shown that 57% of consumers spend more on brands to which…

30 Under 40 Loyalty Royalty 2022 list announced
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30 Under 40 Loyalty Royalty 2022 list announced

ByAnnich McIntosh

The 30 under 40 list of Loyalty Royalty is a celebration of the incredible talent emerging and flourishing in our industry. These people are the lifeblood of the loyalty business and truly deserve the title of Loyalty Royalty. The 30 Under 40 list has been running for over five years, and each time we look at the entries we are blown away by the calibre of their achievements. Here are the people at the cutting edge of loyalty developments. The movers, shakers and doers. We applaud them.

Digging into Mastercard’s acquisition of SessionM

Digging into Mastercard’s acquisition of SessionM

ByAnnich McIntosh

In conversation with George Wilson-Howell, head of product, EMEA, global merchant loyalty at SessionM, a Mastercard company Mastercard expanded its presence in the merchant loyalty space with its 2019 acquisition of SessionM. Loyalty Magazine asks George Wilson-Howell Head of Product, EMEA, Global Merchant Loyalty at SessionM, a Mastercard company, why this is. Loyalty Magazine: Mastercard…

Disruptive loyalty

Disruptive loyalty

ByAnnich McIntosh

pretty far with just a great idea and a little bit of investment.  During that time, the term “disruptive” was second only to “Blockchain” in every elevator pitch I heard from my fellow founders who were also chasing investment in the fundraising circuit! writes Andy Kulina, consumer engagement & retention strategy director, Oracle EMEA

Annich McIntosh talks to ‘Let’s Talk Loyalty’ about the International Loyalty Awards & how to win one!

Annich McIntosh talks to ‘Let’s Talk Loyalty’ about the International Loyalty Awards & how to win one!

BySimon Houghton

“The global loyalty landscape has dramatically shifted in the wake of the global pandemic. Customers think differently, privacy laws and policies have changed and mobile adoption has skyrocketed. Brands must continuously evaluate their programme offers to best fit with how consumers behave and the upcoming 2022 International Loyalty Awards will recognize those brands who have…